Help, my Osmo Monster/Creative Set markers aren't working!

The dry erase markers in Osmo Monster/Creative Set do work, we promise!

Just follow these steps: before using the markers for the first time, with the cap still on, gently shake the marker for a few seconds to mix the ink. Then, press the marker tip against the board surface until the ink begins to flow. If not flowing yet, repeat.

Can’t find your answer in our support center? Contact us directly.