Does Osmo come with a warranty?

There is a one-year warranty on the Osmo base only; most of the other physical pieces are replaced free of charge, within reason (with the exception of the Creative Board, markers, and fuzzy pouch).

If you'd like to request a replacement Osmo base, you must send us your broken base (base + reflector) first. Please reach out to support@playosmo.com for assistance with that process. While we do not replace lost bases, we do sell them on our site, www.playosmo.com, for $19 USD.

We replace lost or broken game pieces and red reflectors free of charge, within reason. Click this link for details on how to submit an online request for replacements.

 
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Does Osmo come with a warranty?

Letitia -

There is a one-year warranty on the Osmo base only; most of the other physical pieces are replaced free of charge, within reason (with the exception of the Creative Board, markers, and fuzzy pouch).

If you'd like to request a replacement Osmo base, you must send us your broken base (base + reflector) first. Please reach out to support@playosmo.com for assistance with that process. While we do not replace lost bases, we do sell them on our site, www.playosmo.com, for $19 USD.

We replace lost or broken game pieces and red reflectors free of charge, within reason. Click this link for details on how to submit an online request for replacements.

 
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