Why is the album I downloaded not playing in Osmo Words?

After you tap an album to include it in the game, please don't forget to deselect the albums that you don't want to be included. It may require scrolling to the bottom of the library and checking all of the subsections. Then press the arrow in the top right corner of the Library screen to play the album.

If the above doesn't help, please write us at support@playosmo.com with a screenshot or a link to the Words album that isn't working for you!�

Still have a question? Please contact us!

Why is the album I downloaded not playing in Osmo Words?

Arisha -

After you tap an album to include it in the game, please don't forget to deselect the albums that you don't want to be included. It may require scrolling to the bottom of the library and checking all of the subsections. Then press the arrow in the top right corner of the Library screen to play the album.

If the above doesn't help, please write us at support@playosmo.com with a screenshot or a link to the Words album that isn't working for you!�

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.